Executives rely on reports and dashboards in making strategic decisions to beat the competition. In this course, Using ServiceNow Reports and Dashboards, you’ll learn to use the ServiceNow reporting framework to create meaningful reports and build dashboards. First, you’ll explore the various report types ServiceNow supports and the business cases where they can be used. Next, you’ll discover how to create a report using the ServiceNow report designer. Then, you will explore how to share and publish the report with other ServiceNow users. Finally, you’ll learn how to build executive dashboards using custom and built-in reports. When you’re finished with this course, you’ll have the skills and knowledge to leverage the ServiceNow platform needed to create dynamic reports and dashboards.
Author Name: Saravanan Dhandapani
Author Description:
I have worked in IT design, development, and architecture for over a decade for some of the top fortune 100 companies. I have designed and architected enterprise applications and developed scalable and portable software. I am a Google Certified Professional Architect. Critical areas where I have worked are architecture and design using Java, ESB, Tomcat, ReactJS, JavaScript, Linux, Oracle, SVN, GIT, and so on, and cloud technologies, including AWS and GCP.

Table of Contents

• Course Overview
  1min
• Introducing ServiceNow Reports
  16mins
• Visualizing Data Using Report Designer
  24mins
• Organizing Reports in ServiceNow Dashboards
  21mins