Knowing how to effectively gather essential information from Windows 11 systems is a crucial skill in troubleshooting and enhancing your role. In this course, Windows 11 Troubleshooting: Obtaining System Information, you’ll learn how to obtain useful information about your Windows 11 PC, including services, software, and hardware information. First, you’ll explore how to use the Reliability History tools to diagnose problems. Next, you’ll discover how to use system protection features to roll back changes and installations that can cause a PC to become unstable. Finally, you’ll learn how to use scripting and tools in Windows 11 to gather detailed information about the PC. When you’re finished with this course, you’ll have the knowledge needed to move your career forward as a proficient and effective support technician.
Author Name: Mike Halsey
Author Description:
Mike is a current Microsoft MVP awardee, and was first awarded in 2011. He is a recognized technical expert in the Windows desktop and troubleshooting with more than twenty books published, including Windows 10 Troubleshooting (second edition), Troubleshooting and Supporting Windows 11, and The Green IT Guide. Can be contacted on Twitter/X @MikeHalsey, BlueSky @MikeHalsey.bsky.social and Mastodon @MikeHalsey@mastodon.social

Table of Contents

• Course Overview
  1min
• Obtaining System Information for Troubleshooting
  20mins