Master the art of managing Microsoft Teams Phone by gaining the skills to configure phone policies, call flows, dynamic emergency calling, user configuration, Teams phone management, and optimize direct routing for seamless PSTN connections.

This course will help you master Teams Rooms and devices for seamless collaboration. Learn configurations, troubleshooting, and advanced features for optimal communication.

Take your Microsoft Teams experience to the next level by adding voice, meeting, and device capabilities. This course teaches you how to plan and design a Microsoft Teams collaboration and communication system for your organization.

Learn how to develop a strategy to enhance Microsoft 365 Copilot with custom skills and organizational knowledge, focusing on plugins and connectors to improve efficiency and productivity across applications. It details the options for extending Copilot, emphasizing the integration of these extensions to maximize the tool's potential.

Copilot Course for Beginners

Since Microsoft Defender comprises a number of solutions to protect various aspects of your cloud environment, in this course you'll learn what the various components are and where they fit in to your security structure.

This course will teach you the information you need to know about health checks on Azure to prepare for the AZ-400 exam.

Dynamics 365 for Customer Service enables companies to build strong relationships with their customers by providing excellent service. This course will guide you through the fundamentals of this important part of the platform.

Dynamics 365 for Field Service enables companies to provide on-site service to customers, and manage a mobile workforce. This course will guide you through the fundamentals of this important part of the platform.

Dynamics 365 for Project Service Automation offers end-to-end support for the project sales and delivery process. This course will guide you through the fundamentals of this important part of the platform.

Dynamics 365 for Sales allows salespeople to generate and manage leads, build relationships, nurture and close deals, and track sales goals. This course will guide you through the fundamentals of this important part of the platform.

Dynamics 365 offers powerful functionality out of the box, but what if you need to make changes to the platform? This course will guide you through how to get started with that, customizing, and configuring the system to fit your specific needs.