This module focuses on the role of device drivers and troubleshooting problems that pertain to them.

This course discusses the methods and tools to connect to IBM Cloud externally, as well as the limitations and user case for each type.

Examines troubleshooting techniques for a hybrid deployment, including how to troubleshoot Exchange transport, directory synchronization issues with pass-through authentication and single sign-on, client access, and mailbox replication service.

Review multidimensional metrics for the load balancer in Azure Monitor Metrics, and check health probe status for the load balancer.

This course identifies the methods to troubleshoot inter service connectivity, as well as the limitations and user case for each type.

This module examines several tools that Microsoft provides to help messaging administrators find and fix the root causes of mail flow issues most commonly experienced by organizations.

Troubleshoot network issues revolving around WAF, NSG, Azure Firewall, latency within a virtual network.

Learn to troubleshoot on-premises connectivity and hybrid network connectivity. Diagnose common issues with DHCP, name resolution, IP configuration, and routing that can cause reliability and connectivity problems in an on-premises and a hybrid environment.

This module discusses the role of operating system services and how to troubleshoot issues that restrict functionality. This module also discusses resolving issues with signing in to Windows.

The module examines the methods for identifying and troubleshooting issues related to the device's physical hardware.

To benefit from Azure PaaS services, you must be able to troubleshoot connectivity issues quickly and effectively both from an on-premises user to an Azure PaaS service and between PaaS services.

This course emphasizes how to troubleshoot problems caused by a compute infrastructure and network issue.