In this course, you will learn to identify the common issues that arise in an IT outsourcing project, and you will be presented with tips and tricks necessary to mitigate these threats to your IT outsourcing project.

IT outsourcing is commonplace in modern IT. This course will teach you how to select the best vendor for your outsourcing project and how to set up a strong IT outsourcing contract.

This course will teach you how to determine which type of IT computer hardware should be used as well as how to connect components to computers including storage and multifunction print devices.

A+ technicians must have the ability to diagnose and solve problems that occur in IT-related hardware and network environments. This course will teach you how to solve inevitable hardware and network problems in as little time as possible.

Any aspiring computer technician must be familiar with mobile devices. From smartphones to tablets and laptops, this course will teach you about the unique hardware and software challenges of portable computers and phones.

Networking is what connects the world together! This course will teach you the basic concepts and services of networking.

If you want to understand computers, start with operating systems: the software that communicates with both hardware and application programs. This course will teach you key features of the most popular operating systems: Windows, macOS, and Linux.

Organizational policies are normally based on adherence to applicable laws and regulations. This course will teach you how to ensure that IT activities are executed in alignment with organizational policies.

Any aspiring computer technician must know how to implement security. This course will teach you all aspects of computer security, from physical and logical security concepts to the details of secure protocols, malware protection, and authentication.

IT technicians must be proficient not only in hardware troubleshooting, but they must also be able to solve software related problems. This course will teach you approach software issues using a structured approach that minimizes downtime.

Virtualization and cloud computing are at the core of every organization’s IT strategy. This course will teach you the basics and benefits of how to efficiently utilize both virtualization and cloud computing.

This course will teach you the principles and process of risk assessment needed for the CRISC examination.