ITIL 4 Specialist: Create, Deliver and Support
₹49,176.00
Course Overview
This course teaches you how to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This includes the ‘core’ service management activities in the ITIL framework and the ‘creation’ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam.
Key Features
100% Money Back Guarantee
- Exam fee included
- 20 PDUs for self-paced learning
- 2 simulation exams
Skills Covered
- Service design
- Software management
- Release management
- Change enablement
- Service desk
- Problem management
- Service level management
- Software development
- Deployment management
- Service validation and testing
- Ensuring stakeholder satisfaction
- Incident management
- Knowledge management
- Monitoring and event management
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