ITIL 4 Specialist: Create, Deliver and Support

49,176.00

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Course Overview

This course teaches you how to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This includes the ‘core’ service management activities in the ITIL framework and the ‘creation’ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam.

Key Features

100% Money Back Guarantee

  • Exam fee included
  • 20 PDUs for self-paced learning
  • 2 simulation exams

Skills Covered

  • Service design
  • Software management
  • Release management
  • Change enablement
  • Service desk
  • Problem management
  • Service level management
  • Software development
  • Deployment management
  • Service validation and testing
  • Ensuring stakeholder satisfaction
  • Incident management
  • Knowledge management
  • Monitoring and event management

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ITIL 4 Specialist: Create, Deliver and Support
ITIL 4 Specialist: Create, Deliver and Support

49,176.00

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