ITIL® 4 Specialist: Drive Stakeholder Value Course
₹39,870.00
Course Overview
The ITIL® 4 Specialist: DSV certification is a prerequisite for the ITIL 4 Managing Professional designation, which assesses a candidate’s knowledge of how to run successful IT-enabled services and teams. This certification will help you understand the impact of agile and lean work processes and how to leverage them.
Key Features
- Exam fee included
- 20 PDUs for self-paced learning
- 2 simulation exams
Skills Covered
- Multisupplier management
- CX and UX design
- Communication
- Relationship management
- Customer journey mapping
- SLA design
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